RevZilla is our preferred partner for ordering motorcycle gear and parts online. We highly recommend purchasing from RevZilla because of their excellent return policy and customer service. Here are the key details of RevZilla’s return policy:
- Hassle-free returns – If an order arrives and something is not right, RevZilla promises to fix it with no hassle.
- 90-day return window – Any new, unused items can be returned within 90 days of delivery for a full refund.
- Return shipping – Customers pay for return shipping costs. RevZilla offers a prepaid label for $9.99 deducted from the refund.
- Exchanges – Exchanges can be made by placing a new order after processing the return. Customers still pay for return shipping on the original order.
- Used items – Any used or damaged items cannot be returned. Test gear at home before using.
- Apparel and helmets – Must be in original packaging with tags.
- Electronics and parts – Cannot be returned if packaging is opened or installed.
- International – Mark as “merchandise return” to avoid fees. The customer pays any customs charges.
- Defects – Covered by manufacturer warranty. RevZilla assists with warranty claims.
- Damaged items – Report ASAP and keep packaging. Handled through shipping carrier.
- Easy online returns – Request RA number online or call gear geeks. Print the form and follow the instructions.
We highly recommend purchasing from RevZilla for your motorcycle gear needs. Their excellent return policy and customer service make shopping worry-free. Let us know if you have any other questions!